Precision Medical Limited Warranty
Precision Medical, Inc. (PMI) warrants that the Live Active Five Battery Charger and Battery (Products) will be free from defects in materials and workmanship for the following period:
Products | Period |
Live Active Five Battery Charger | 1 Year |
Battery | 1 Year |
All warranties begin as of date of shipment of the product(s) from PMI to the Durable Medical Equipment (DME) provider or End User as applicable. For all product warranty claims: Product(s) provided by or purchased from DME – contact DME; Product(s) purchased directly from PMI – contact PMI |
No warranty is made with respect to normal wear and tear or damage due to neglect, misuse, accident, physical damage, or alteration of the product(s).
Failure to operate the product(s) in accordance with PMl’s User Manual shall void this Limited Warranty.
Upon receipt of the product(s), Purchaser shall fully inspect each item.
Any claim must be made in writing by contacting PMI Customer Service following the discovery of a purported defect and within the warranty period. If necessary, PMI will issue a Return Goods Authorization (RGA). Products returned without an RGA may be refused and returned at Purchaser’s expense.
The sole remedy for any such defect(s) in the product(s) shall be either the repair or replacement as determined by PMI.
Customer is responsible for shipping costs back to PMI. The product(s) should be shipped in the original packaging. Lithium ion batteries and products or accessories containing Lithium ion batteries require special labeling. Contact PMI for additional information. PMI is not responsible for damages during shipping.
PMl’s standard repair charges shall apply for products returned for repair that are not covered under warranty.
In the event of a return under warranty within the applicable period, PMI shall, upon written notification thereof and substantiation that the goods have been stored, installed, maintained and operated in accordance with PMl’s instructions and standard industry practice, and that no modifications, substitutions, or alterations have been made to the goods, correct such defect by suitable repair or replacement at its own expense.
Representatives of PMI or any retailers are not authorized to make oral warranties about the merchandise described in this contract, and any such statements shall not be relied upon and are not part of the contract for sale. Thus, this writing is a final, complete and exclusive statement of the terms of this contract.
This warranty is exclusive and is in lieu of any warranty of merchantability, fitness for a particular purpose or other warranty of quality, whether express or implied.
PMI shall not under any circumstances be liable for special, incidental or consequential damages including but not limited to lost profits, lost sales, or injury to person or property. Correction of non-conformities as provided above shall constitute fulfillment of all liabilities of PMI whether based on contract, negligence, strict tort or otherwise. PMI reserves the right to discontinue manufacture of any product or change product materials, designs, or specifications without notice.
Any additional action to enforce any provision of this Limited Warranty may be commenced only in the state or federal courts of Pennsylvania and exclusive jurisdiction of the Commonwealth of Pennsylvania.
PMI reserves the right to correct clerical or typographical errors without penalty.
This warranty is not transferable. Retain original receipt for valid proof of purchase.
For warranty or repair service contact PMI customer service at warranty@precisionmedical.com.